Three Types of KGs to Close: Learning Activitie...

Types of Knowledge Gaps

This Knowledge Brief describes the three types of Knowledge Gaps that we see within programs: Knowledge Gaps that ask questions to establish the facts, Knowledge Gaps that ask questions to develop alternatives and Knowledge Gaps that ask questions to find the boundaries or limits of the system. 

These three types of Knowledge Gaps require different learning activities because they have different objectives.

This week's Knowledge Brief describes the learning activities that are appropriate to each type, and how to find the reusable and extensible knowledge so that all of them capture knowledge that leads to better decisions now and faster development for future teams.




Key Takeaways

  • Some Knowledge Gaps ask questions to establish facts; others explore alternatives or seek limits and boundaries that constrain the solution.
  • Each type of Knowledge Gap needs different learning activities to close them and different approaches to make the knowledge more reusable and extensible.
  • For all types, it’s important to capture the things that fail, as well as the things that work, because the failures help everyone build deeper understanding of the product design.


Three Types of Knowledge Gaps to Close: Learning Activities to Establish Facts, Develop Alternatives and Find Limits




This Knowledge Brief may be freely distributed without modifications in its original PDF form, including all authorship, copyright and contact information. Other uses require our explicit permission.


posted Jul 21, 11:48 am (992 days ago)